Cultural Web
Cultural Web

Design

Every Company has unique elements within their organization that create a set of standards that ultimately form their culture – or better described as a cultural web. These elements govern decisions, behaviors and actions toward: each other, customers, share holders and vendors.

Cultures are often built from the subtleties within these six elements:
Rituals & Routines
Stories
Symbols
Control Systems
Power Structures
Organizational Structures

At St. John & Company, we are experts at actively exploring the details of these elements as they are TODAY and then where leadership would like them to be TOMORROW. Moving closer to an “ideal” TOMORROW is a powerful way to enrich a culture.

Rituals & Routines

These aspects describe the foundation of a Company’s culture both spoken & unspoken. On boarding, commitment to formal training & development, expected treatment of each other throughout the organization (mutual respect) and tolerance for deviation of prescribed values.

Is your cultural foundation sound?
Today/Tomorrow

Stories

Organizational folklore helps paint a picture of acceptable “norms” within the organization. It is through stories that cultures are shared and maintained. Stories of past successes and failures give listeners a visual of how to behave and the associated consequences/responses.

What's your story?
Today/Tomorrow

Symbols

These are outward signals to employees and convey subtleties within the culture. Items such as: logos, offices, cars, titles and language

Examine your Brand standards
Today/Tomorrow

Control Systems

Quantifiable measurements are one of the visible signs that point to the “health” of a unit, area, brand or overall company. These controls are the focus of rewards and goals. Items represented here get the majority of our time and attention.

How's the internal health of your company?
Today/Tomorrow

Power Structures

It is important to establish who is in charge. Clarity around messaging, desired outcomes and vision will propel momentum toward strategic activities.

Are people being led or managed?
Today/Tomorrow

Organizational

Formal and informal structure which supports the important relationships within the business in order to be successful.

Do you have the right people in the right place?
Today/Tomorrow